Technical Lead (m/f/d) --- Heidenheim

Germany  ‐ Vor Ort
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Beschreibung

Tätigkeitenbeschreibung
For a customer in Heidenheim we are currently looking for a

Technical Lead (m/f/d)

Role description
- Providing L2 L3 support to end user and resolving critical Incidents
- Completing Service Requests and Monitoring Tasks as per the processes
- Troubleshooting issues and fixing the bugs
- Identification / Implementation of improvement areas in the application/ processes
- Learning LS Pharma domain and the application to support
- Excellent Stakeholder Management, Communication Management
- Proactiveness in delivering with 100% Quality

Skills required
- Exposure in ITSM and ITIL framework
- SiteCore Support Analyst with DevOps experience
- Coordination with stakeholders (Business Analyst / SME and Support Staff) on the incident closure
- Sharing knowledge with the support staff
- Handling critical incidents as a priority tickets
- Sharp analytical abilities
- Excellent communication skills
- Ready to work in support project
Good-to-Have
- Experience in LS domain
- Experience in other technologies like: TIBCO, Salesforce, Azure, .Net, JAVA
- Experience in writing test scripts and executing the test cases

Reference: 2687
Location: Germany
Workload: Full time
Employment: Freelancer
Start: ASAP
Duration: 6 Months

Would this position be of interest to you? If so, please send me your CV by e-mail and I will be delighted to discuss it further with you. 

If you have any questions about this role, or want to find out more, please do not hesitate to contact me. 

I look forward to speaking to you. 

Thanks and best regards,

Niklas Rohde
SECUSTAFF GmbH
Telefon

https://secustaff.com

SECUSTAFF
Secure Staffing.
Start
ab sofort
Dauer
6 Months
Von
SECUSTAFF GmbH
SIPJOB-ID:
2687
Eingestellt
03.03.2021
Projekt-ID:
2061812
Vertragsart
Freiberuflich
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