Beschreibung
Must-Have• ITSM,ITIL V3/V4, Prince2/PMP
• Client-facing skills at senior-level discussion, with the ability to communicate ideas and thoughts to senior executives
• Detailed knowledge of service delivery concepts and techniques with strong operational understanding
• Experience of service delivery and operational support and service Transition for major IT systems
• Self-motivating, objective setting, and strong leadership skills
• Team development, management and motivational skills
• Written communications – clear technical writing and presentation
• Excellent communication skills-English & German both
• The ability to coordinate coherent, concise, and readable criteria prior to acceptance into operational service.
• Experience with BCP and DR planning and execution
• Ability to manage internal stakeholders with transparent communication
• Ability and willingness to learn the end-to-end clients’ IT landscape functionally and technically
• Ability to work under tight timelines and deliver results with minimal supervision
Good-to-Have
• Ability to perform high quality project management, covering scope, planning, financial, resource and risk and issues management.
• Ability to articulate complex issues concisely, communicate effectively and comfortably and problem-solving skills.
• Strong interpersonal and relationship building skills to successfully drive transition and other development projects with senior stakeholders.
• People-oriented mindset with strong problem solving and mediating skills
60 Euro/ hour