Beschreibung
- Support Project Setup, with best practices and expect knowledge on FSM projects, to focus on the most profitable scope- Orchestra FSM Project with French local business, with international colleagues of Service Division Corporate IT, the IT service provider and the software vendor
- In this role, you are defining the scope and timeline, clarifying business cases, planning the resources, setting up project governances, and obtaining the project approval in in coordination with the SteeCo
- Identifying the important business capabilities in workshops with service managers in regions and IT for a vendor selection quicker and based on better arguments e.g. FSM Service Blueprints, for Process, Data & Functional Blueprint
- You ensure ongoing stakeholder commitment as well as validity of objectives and business case and Control and monitor to ensure milestones achievement
If you also have the following knowledge, this would be an advantage:
- Experience with Planview
- Knowledge in integration SAP, Salesforce, Microsoft Integration layer
- Multiple years of work experience (+5 years) in IT project management
- Experience in managing cross-business-unit programs/projects as well as good knowledge of classic and agile project methods
- Experience in implementation of Field Service Management solutions & can advise for project setup phase with best practice in focusing on the right topics impartially
- Experience with SAP / SF
- Proven ability to work cross-team and to manage multiple stakeholder needs/expectations
- Good French and English language skill is required
- International experience and high level of intercultural awareness