Beschreibung
For one of our clients in Stuttgart we are looking a O365 Hybrid Support (m/f/d)Responsibilities/Tasks:
? Office365 & On Premises administration for Exchange, SharePoint, Service Level management, demand, incident, change management
? Developing productivity improvements tools / automation scripts
? Engage in problem management process for root cause determination & permanent corrective action.
? Advanced troubleshooting production incidents.
? Experience in tracking SLAs, support metrics etc.
? Create and publish knowledge base articles and contribute to knowledge management activities in the service
? Implement automations for significant reduction in manual efforts
Required skills/experience:
? Bachelor of Engineering, Technology, Science or a related degree
? Office 365(SharePoint Online, Exchange Online) SharePoint On premises, Exchange On Premises, One Drive, Power Apps, MS Flows, AngularJS and jQuery, Azure Iaas and Paas
? Active sync, Auto Discovery, DLP, Public folder, Exchange client protocols, Exchange server roles, DNS, IIS, AD & SSO, failover & load balancing, EMS
? Experience in running operations with ITIL processes.
? Excellent Analytical and troubleshooting skill.
? Excellent in Verbal, written communication.
? Creative thinking in implementing Service improvements (automation, incident reduction, etc.).
? Willingness and flexibility to learn new technologies, scale up quickly and adapt to different roles as the situation demands.
? Experienced in running operations following ITIL processes
? Ability to work independently, within general guidelines or best practices and manage complex technical solutions
? English & German written and spoken
Project start: February 2021
Duration: 6 months, extension possible (long term)
Location: Stuttgart
If you are interested in this project, please send your CV, your hourly rate and the date of availability to