Urgent opening for Senior Project Manager [End user computing] - AD

München, Bayern  ‐ Vor Ort
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Beschreibung

Hi,
Hope you are doing well

Urgently looking for suitable candidate expertise as Project Manager (EUC)

Location: Munich, Germany

German & English Language are mandatory

Primary Responsibilities:
• Provides transition leadership and support for new business opportunities in pre-sales phases on large, complex and global deals at customer meetings, presentations, etc. • Responsible for implementing new services from identifying resource requirements, timeframes and deliverables per business case, through planning and deployment of Customer and sub-vendors services and sign-off. • Works closely with the bid/project, 3rd party and service delivery teams throughout the new business lifecycle and owning the project related issues associated with the introduction of the service until the formal point of handover to the Service Delivery team(s). • Develops and owns transition communication plan to ensure consistent understanding of transition progress vs. plan with all key stakeholders. • Provides expert problem management support to difficult implementation issues and ensures root-cause analysis is conducted and a corrective action plan is followed through with any learning applied for future benefit • Acts as a business leader accountable for financial success and client satisfaction throughout the transition program. • Effectively manages risk across defined transition programs. • Assesses and ensures team uses process to improve productivity/cost productivity. • Act as the primary contact for the customer maintaining close communication to ensure delivery to schedule and issues addressed. • Provides a focus on Service Level Agreement (SLA) definition and customer satisfaction. Ensures information systems and structures to achieve SLA are in place. • Manages changes affecting people, this includes changes in processes that impact client staff and employees transferring to customer • Provides feedback from direct client interactions to innovate next generation of offering. • Use and continuously improve standard process and achieve productivity improvements through application of repeatable best practice methodologies and optimum resource management. • Adhere to service implementation and delivery best practice, reviews and processes in line with Service Delivery governance guidance. • Champions team work and knowledge sharing; contributes to the project management community, methodologies and best practices. • Defines and ensures appropriate resources to form delivery team for new service contracts. Work in partnership with pre-sales teams and service delivery teams. • Develop and mentor project managers and other project team members to defined level of competencies, standards and certifications.

Preferred Skills/Experience: •
3-5 Years of extensive work experience and at least a Bachelor´s degree on a relevant field; • Professional certification: PMP or Prince 2 Certification (Preferable)
• Extensive experience as a Transition Manager on a large business change project (Exposure to End User Commuting or work place services Project management Experience is essential) • Experience with Asset Management, Desktop Deployment, VDI, Windows/PC Refresh and Scheduling • Responsible for Planning, scheduling, reporting, controlling, implementing the transition plan; • Demonstrated knowledge of Change Management process; • Extensive experience in Business process design; • Process and procedure reviews, and documentation; • Advanced MS Office skills; • Presentation skills, MIS reporting, strong individual contributor. • Good Oral and Written Communication Skill; • Demonstrated ability to manage significant internal and external relationships at all levels of an organization; • Proven credibility in previous roles on implementing transition process; • Excellent communication skills in English & German.

Anirban Deb | Delivery Team | UBIQUE Systems
Phone : | Email : | Web : www.ubique-systems.com
Offices : London | Amsterdam | Berlin | Copenhagen | Singapore | Kolkata | Bangalore
Start
ab sofort
Von
Ubique Systems GmbH
Eingestellt
15.10.2020
Ansprechpartner:
Anirban Deb
Projekt-ID:
1983304
Vertragsart
Freiberuflich
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