Beschreibung
Technology : Websphere, Unix• Should be able to provide technical and application leadership to the applications in scope in respective cluster
• Strong Leadership Skills
• Excellent Customer management skills
• Strong communication skills – Excellent German speaking skills
• Preferable experience on all or some of above technical skills.
• Preferable domain experience as mentioned above.
• Should be able to lead and prioritize support team's work load
• SLA conscious
• 3rd part management skills
• to design and support in gathering appropriate metrics for reporting on key performance and quality indicators
• to provide 3rd line Application Support on complex applications
• to ensure all procedures and processes within the application support functions are adhered
• ITIL certified
CL6