Beschreibung
Hays ist ein weltweit führender Personaldienstleister, der sich auf die Rekrutierung von Spezialisten konzentriert - sowohl für den Projekteinsatz als auch für Festanstellungen und auf Zeit. In Deutschland, Österreich und der Schweiz vertrauen mehr als 600 internationale Topunternehmen auf unsere qualitätsgesicherten Prozesse, wenn Sie Experten suchen.We are looking for an experienced
SAP FI Application Engineer (70%) (m/f)
Referenz: -en
Beginn: 03/11
Dauer: 3 MM
Ort: in Basel region
Branche: Herstellung von pharmazeutischen Spezialitäten und sonstigen pharmazeutischen Erzeugnissen
Ihre Aufgaben:
- Ensures that the services being provided are in compliance with the Incident and Problem Management processes.
- Monitors Incident and Problem Management performance and produce reports of metrics.
- Acts as the initial point of escalation for incident, problems
- Routinely monitors outstanding incident tickets. Follows up as required to ensure customer satisfaction and SLA adherence.
- Builds and maintains good working relationships with the Business Representative and the client business base
- Is responsible for training if required to ensure understanding and compliance with the Change Control and Release Management Procedures and processes.
- Ensures changes are properly implemented and administered according to the agreed Change Control processes with the Business Representative (e.g. BOM), BSMs and the IM’s.
- Liaises with the Validation Consultant to ensure that Validation considerations are adequately represented
- Maintains and publishes the forward schedule of change (in conjunction with the Informatics Project Manager (IPM) for release work)
- Liaises with IPM to monitor progress of approved changes and to ensure an appropriate release management strategy.
- Is accountable for roll-out of new services or enhancement to existing services.
Ihre Qualifikation
- Experienced SAP FI Modules knowledge
- Knowledge in SAP CO Modules would be nice
- Interface Management (IMT) Tool know how
- Workflow knowledge
- English (advance level)
Skills:
- SAP R/3 Consulting
- SAP R/3 Administration
Keywords: SAP FI CO