Beschreibung
Role: SAP ISU Workflow ConsultantLocation: Various locations across Germany (Hannover, Hamburg, Berlin, Würzburg, Essen)
Type of Contract: Freelancer
Language: Fluent German and English
Start: ASAP
The primary focus of this position is to support the SAP ISU Workflow application for the customer by providing resolutions to incidents, service requests, and change requests.
Familiarity with incident management and change management processes in solution manager to carry out support activities would be an added advantage.
Has worked under pressure in handling a steady load of issues while simultaneously meeting agreed on Service Level Agreements
Required Skills:
• German native speaker
• Minimum work experience: 5 - 8 Years.
• Cross functional Know-How
• SAP-IS-U Workflow / change management know how (speficic for german market)
• market communications by Metering point operator process
• Should have in- depth experience in Support activities (Incidents, Service Requests and Enhancements)
• Should have the customer facing experience.
• Should be able to mine new opportunities and build a custom Function Module with medium complexity program logic.
• Capability of finding automation opportunities.
Desired Characteristics:
Strong oral and written communication skills, strong interpersonal, leadership, and teambuilding skills with the ability to interact effectively with all levels of the organization.
Ability to research and resolve issues.
Ability to handle multiple priorities, communicate task status clearly and meet deadlines with minimal supervision.
Flexibility to travel to customer sites is must