Beschreibung
We are looking for an “IT Service Management Consultant (m/w/d)“ for our customer in the energy sector with the following basic conditions:Start: 18.05.2020
Duration: 5 months+
Location: Duesseldorf
Workload: onsite: 60%; offsite: 40% although in the beginning, remote work would be mandatory owing to the pandemic
Tasks:
• Influence an assigned complex and/or portfolio of work within SM&I with a focus on improving the unit efficiency and/or process efficiency
• Prepare decision proposals as required for the Service Management and / or Technology Steering meetings
• Govern, maintain and continuously improve SM&I processes in line with the strategic specifications
• Govern and influence the delivery of SM&I topics
• Close reconciliation of the POT Data
• Track report and monitor of critical SM&I milestones and dependencies to ensure these are delivered
• Consults communication efforts towards affected Focus Groups and participate in alignment sessions
• Management of parties within an assigned programme of work.
• Maintaining and updating records within system tools to ensure accurate reporting can be achieved (SAP/In Scope/Aries/Project Portfolio Management POT etc.)
• Build and maintain close collaboration and harmonious working relationships
• Reports consistent timely and accurate reporting on a weekly basis towards the overarching SM&I organization, external partners and representatives including key stakeholders at Steering Committee’s or similar meetings
• Work within the control of the assigned SM&I budgets and governance structure
• Management level accountability for the maintenance and execution of Service Management and Integration plans and strategy
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Requirements:
• Strong and proven track record of working in close collaboration with business owners and external 3rd party providers
• Proven skill in preparing option papers for senior leaders to enable key decision making in relation to an assigned program of work.
• Proven ability to maintain complex and strategic topics which have interdependencies to other projects and programs and be able to find suitable colleagues who can provide technical expertise, knowledge and support for SM&I
• Please submit profiles in english!
If you are interested, please do not hesitate to send me your application to
Do you have questions? You are welcome to contact me by calling:
Fikemi Adewuyi
– 60
I am looking forward to get to know you!