Salesforce Business Analyse – Berlin

Vertragsart:
Vor Ort
Start:
ab sofort
Dauer:
1 Monate
Von:
Modis Contracting Solutions GmbH
Ort:
Berlin
Eingestellt:
07.02.2020
Land:
flag_no Deutschland
Ansprechpartner:
Sinya Lehr
Projekt-ID:
1889180


The project is about Service Cloud on Salesforce, it includes entitlements, SLAs & knowledge management with live agent chat.

It includes integration with Intercom, Salesforce & JIRA. Salesforce is in between both tools.

There is an existing implementation of service cloud, so this new project should fit in the existing process, the business analyst would first need to understand the existing implementation in order to help the business in defining the user stories.

Duration: 1 month
Start: asap
Location: Berlin

Sinya Lehr
Modis • IT Freelance
E-Mail