Beschreibung
• Expertise and Experience in latest version of MF Service Manager (9.6) tailoring and customization• Implementation and Administration of MF Service Manager
• Expertise in configuring and customizing SM using process designer
• End-to-End upgrade of Service Manager system to latest versions
• Customization and Tailoring experience of Service Desk, Incident Management and Change Management, Request Management, Service Catalog
• Experience in Java Scripting and SOAP and REST Web services
• Experience in Connect-IT Scenario Development, Implementation and Maintenance
• Experience in designing Training Plan and Documentation for the Modules
• Knowledge of HTML, CSS, XML and javascript