Business Analyst (m/w/d) für Ivanti Service Manager in Marburg gesucht

Marburg, Hessen  ‐ Vor Ort
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Beschreibung

For one of our clients in Marburg we're looking for a freelance Business Analyst for Ivanti Service Manager:

Tasks to be performed and required skills:
• Analyzing and Defining Requirements for the client's service management applications. Drafting and Designing implementation options.
• Testing and Qualification of new functions / changes according to the client's quality system standards.
• Creation of training materials.
• Operations and Support of the application.
• Maintain Regulatory Compliance.
• Development of Workflows, Objectives, Request Offerings, within the service manager application.
• ITIL V 3 foundation required.
• Business Systems Analyst & Solution Architect related Functional/Technical Skills.
• Must have “SQL Server and SQL Query development skills.”
• Must have Experiences in maintaining and configuration of “Ivanti Service manager powered by HEAT”
• Experiences with the ITIL processes: Incident Management, Problem Management, Service Request Fulfillment, Change Management, Configuration Management, Knowledge Management and IT Operations Management.
• Experience with working in a global team is preferred.
• English business writing and speaking required. German business writing and speaking nice to have.

Project start: ASAP
Project location: Marburg, Germany
Project duration: 3-6 Months
Start
ab sofort
Von
Kommlink
Eingestellt
03.12.2019
Ansprechpartner:
Damyan Damyanov
Projekt-ID:
1856292
Vertragsart
Freiberuflich
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