Performing requirements analysis Gathering critical information from meetings with the stakeholders Excellent written, verbal skills and interpersonal skills Technical writer with high-level knowledge of infrastructure, e.g. UNIX, Wintel, Oracle, Storage/Backup Assist in documenting Policies, Processes and Procedures Ability to prioritize tasks and align to proper time management Highly proficient in Word and Excel Detail oriented and ability to track deliverables with stakeholders as per project plan Maintain list of open actions and track issues and risks Excellent planning, organizational, and time management skills