Business Analyst (m/f/d)

Oldenburg  ‐ Vor Ort
Dieses Projekt ist archiviert und leider nicht (mehr) aktiv.
Sie finden vakante Projekte hier in unserer Projektbörse.

Beschreibung



Business Analyst (m/f/d)

Reference: -en
Start: 12/19
Duration: 7 MM

Main tasks:
  • Create business process models, use case diagrams, activity diagrams, sequence diagrams to describe “as-is” and develop the “to-be” in the OSS and BSS layers (CRM , Commercial / technical order Management, billing, incident management, quality and assurance, trouble-ticketing)
  • Understand the operator´s E2E business processes and how they can be modelled (and potentially modified) based on a new system landscape
  • Verify that the newly designed fulfillment and/or assurance processes are aligned with the overall service-oriented architecture defined within the BSS and OSS layer
  • Create clear, well-articulated use case specifications to describe the end-to-end fulfillment/assurance processes


Main qualifications
  • Profound hands-on experience in business process documentation and modelling for telecommunications industry
  • Excellent knowledge about how carriers operate fixed line networks
  • Proven experience to design processes for the telecommunication services (preferably familiar with fulfillment processes) and strong skills with process re-engineering
  • Ability to integrate into a large project team, collaborate with many stakeholders, remain rigorous and disciplined, take responsibility for deliverables (mainly process models, technical notes and specification documents)
  • Capacity to manage multiple tasks in parallel without losing focus on deliverables. Adapt to evolving requirements and changing priorities
  • Proven experience in writing specification documents such as: use case specifications, end-to-end business processes (in this case fulfillment processes for telecommunication products and services)
  • Knowledge of the Software Development Lifecycle (SDLC) and Agile development methodologies
  • Techniques for requirements gathering like focus groups, interviews, observation and experienced with design and modeling notations BPMN and UML
  • Proven ability to work with modeling tools such as Enterprise Architect, Visio, Adonis as well as Agile working methods (e.g. Scrum)
  • Knowledge in the following areas is an advantage: TMForum Frameworx (eTOM, SID), ITIL (Service Design & Service Transition & Service Operation)
  • Language skills: Excellent spoken and written English. Working knowledge of French, German and/or Luxemburgish is an advantage


Main advantages:
  • Exciting project



About us:
IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.

My contact at Hays:

My contact person:
Clarissa Schips

Referencenumber:


Make contact:
Email:
Start
12/19
Dauer
7 MM
Von
Hays AG
Eingestellt
13.11.2019
Ansprechpartner:
Kerstin Werner
Projekt-ID:
1847594
Vertragsart
Freiberuflich
Um sich auf dieses Projekt zu bewerben müssen Sie sich einloggen.
Registrieren