Beschreibung
The FrontSystem team, with key focus on Germany, is part of the IFSD Business Development department and therefore a key element in the IFSD matrix organisation. The team is responsible for the development and execution of the FSD strategy, in alignment with our customers (external & internal) needs, the overall IFSD IT operational model and regulatory requirements, to secure the ongoing competitiveness of our web-based service and support proposition. On a high level, the FS-team is accountable and/or responsible for the
- support of the development of the overall business strategy
- development of a highly competitive and market aligned FrontSystem strategy ("easy to deal with")
- monitoring and analysis of our competitors' FSD propositions (market leaders & peer group)
- development of standard and ad-hoc reports for decision making and enhancement processes
- enhancement of our FSD proposition to increase our customers & client satisfaction
- support of the development and maintenance of the underlying IT infrastructure for FS
- maintenance of all FSD systems in alignment with defined SLAs, regulatory rules and internal policies
- support of the IFS product and service proposition on a day-to-day and project-to-project basis
- participation in task forces or projects to ensure the continuous enhancement of our overall proposition
- managing the relationship with internal third parties and related budget
- University or comparable degree in IT from advantage
- 10+ years work experience
- 7+ years experience in the IT business as programmer (background as System Analyst from advantage)
- 5+ years experience in the German insurance industry
- Excellent programming skills in relevant programming languages used for insurance illustration tools, underlying servers, authentification and authorization processes, etc.
- Good knowledge of the German insurance industry and fair understanding of insurance products (layers, product types, competitors, regulatory & tax environment, etc.)
- Excellent knowledge of IT & Web platforms, processes, procedures, suppliers, etc.
- Excellent knowledge of insurance illustration tools (GUI, calculation core, databases, interfaces, etc.)
- Very good knowledge of key industry standards (BiPRO, GDV related norms, data protection laws, etc.)
- Very good knowledge of insurance portal solutions (B2B & B2C) and web-based service tools (e-application solutions, etc.) used in the insurance industry to ease the sales and service processes of insurance products from a customer and partner prospective
- Fair knowledge of project management, planning processes/tools and the ability to execute activities in an international, multi-lingual and -cultural environment under high pressure
- Good developed analytical skills, including ability to execute and interpret analytics, benchmarks and market reports
- Good developed ability to understand and present complicated subjects in an in-depth, object manner and understandable manner
- Fluency in German (mother tongue or close to mother tongue) and English
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