Beschreibung
IT Support Technician - MUNICH - German Speaking
For one of the EXCLUSIVE roles, I am looking for 'IT Support Technician' for a 12 month project in Munich, Germany (GERMAN SPEAKING)
The ideal 'Support Technician' will need to have the following experience
- Working technical knowledge of current protocols, operating systems and standards.
- Ability to operate tools, components and peripheral accessories.
- Microsoft Desktop Support Technician an advantage
- Software and Hardware Troubleshooting
- Windows 7, Windows 10 experience
- Routers, Switches and Firewall experience
- Microsoft Office 2007, 2013Office 2010 support
- TCP/IP
- Enterprise Backup Software
- PCI-DSS Knowledge
- Working knowledge of SMS, AD, Exchange and remote control tools
- Knowledge of all software applications used within the organization
- Professional image and grooming
- Self-confidence and interpersonal skills
- Analytical and problem solving skills
- Good communication (both verbal and written) skills
- Planning and organizing skills
- Strong listening skills.
- Able to operate effectively in a team environment with both technical and non-technical team members
- Able to operate with minimal supervision
- Able to manage time effectively, set priorities appropriately, schedule call
- Able to maintain professional demeanor under stress
- Able to operate within customer standard operating procedures.
- Working knowledge of SCCM, AD, Exchange & 2016 and remote control tools.
- Knowledge in Office 365.
- Good knowledge on HP/UCS Servers & HP & CISCO UCS Enclosure Hardware.
- Good knowledge on HP Blade server's hardware.
- Good knowledge on Enclosure cabling and troubleshooting.
- Good knowledge on Ethernet & Fiber channel connectivity issues.
- Network Cabling and Patching Knowledge.
- Good knowledge Servers raking and de-raking.
- Servers Rack patch panel issues need to be identified and fix the issues.
- Floor-walk skills. (what need to be check and how to identify the errors on physically)
- Knowledge on tape library issues. (Used for backups)
- Knowledge on Storage devices hardware replacement. (SAN & NAS)