Beschreibung
For our fast moving consumer goods client we are currently looking for a Software Engineer
Start: 01.07.2019
End: 31.12.2019
Location: Düsseldorf
Language: English; German nice to have
Job background/Situation:
- Team designs, builds and trains chatbots for clients employees as well as client consumers.
- They use the Microsoft Azure Bot Framework in order to build the chatbots.
- Unique platform to ensure standardized processes and technology, to avoid IT islands/shadow-IT and to build up expertise regarding chatbots.
- Already developed simple QnA chatbot for different purposes, finance, supply chain, etc.
- Now want to build chatbots with further features and the connection to Back End systems (SAP or Saperion)
- Internal chatbots are channeled through multiple channels, eg Skype for Business, MS Teams, SharePoint
External chatbots/consumer bots are channeled through Facebook, Twitter, Slack and more
Tasks:
1. Development of chatbots on the basis of the MS framework in multiple channels (internal)
o SharePoint/Websites/MS Teams/Facebook/Twitter/Slack
2. Development of chatbots on the basis of the MS framework in multiple channels (external)
o Facebook/Twitter/Slack
3. Connection of chatbot to Back End systems
o SAP (CRM but SAP based)
o Saperion
4. Implementation of further features to the chatbot to make it smarter
o connection to live-agents that take over the conversation if the chatbot cannot deliver answer to user
o create tickets automatically
o user-guided conversations
o dialogue flows and process flows
Skills
- Senior Software Developer
- Ideal candidate has experience in the Microsoft Bot Framework
- Strong experience in C#, HTML, Java, Phyton
- Experience in Integration of chatbots in multiple channels
- N2H: German language skills
Malte Meilenbrock
Michael Bailey Associates
Recruiter
Michael Bailey International is acting as an Employment Business in relation to this vacancy.