SAP CRM / C4C Architect - HANA

Beschreibung

Stellenbeschreibung:
SAP CRM / C4C Architecture - Cloud 4 Customer, HANA. · Hands on experience in implementing CRM solutions based on SAP C4/HANA/C4C/Hybris in Sales, Service and Marketing space· Knowledge in SAP Sales Cloud: Business scoping, configurations, process mapping of Sales Funnel (Activity/Lead/Prospect Management), Master Data, Organization structure, User Management, Reports, Integration with ECC/DBM system etc.

Erforderlich:
Strong background in the SAP CRM solutions space· Knowledge in SAP Service Cloud: Service Categorization, Service levels, Ticket routing / Rule definition, Work distribution, Warranty, Products, Complaints, Knowledge Base, Inquiry, User Management, Integration etc.· Knowledge in SAP Callidus Cloud CPQ is a plus· Strong client facing/engagement experience· Experience in architecting large scale enterprise grade customer centric solutions· Experience in architecture� In depth knowledge and experience in IaaS/PaaS implementations in a hybrid model (integration to on-premise systems)· Experience in Customer centric (CRM)/Customer 360 and Customer MDM projects Understanding of Data and Information Security core concepts, principles and best practices. Deutsch und Englisch!Please send an English CV.


SATZ Software & Consulting GmbH ; Walter-Gropius-Str. 15 ; 80807 München
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