Beschreibung
Aufgaben:• Manage the IT Infrastructure, Network, Telecoms and end user service, responsible for supporting the delivery of existing IT services.
• Develop a Service Improvement Plan, defining the baseline for standards that need to be achieved covering hardware, software, asset management, maintenance windows, monitoring and security patching.
• Ensure escalation support for technical issues is provided through to satisfactory resolution.
• Build and maintain an IT strategy that supports the business goals. The solutions should be flexible, reliable, and cost effective.
• Actively manage 3rd party suppliers, ensuring solutions meet timelines & quality standards and costs are in line with budgets
• Ensures all IT Infrastructure and services adhere to IT security policies
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Align the policy and strategy with Group team in China to manage and maintenance the local network and WAN
Skills:
• Bachler/master degree in engineering, technical business administration, or a comparable qualification
• Strong technical background and knowledge of IT infrastructure and end user service, combined with well-rounded awareness of other IT areas including networking, storage, systems administration and databases
• Experience in architecture & design, technical delivery, and technical support
• Experience with vendor management and budget planning for Capital and Operational expenses
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