Beschreibung
Tittle: Calypso Product Specialist Lead - Technical
Location: Kiel, Germany
Job Description:
- Level 2/3 Technical Support for the Calypso platform, including Front Office functions, Collateral Management, Back Office functions, associated system interfaces and associated in-house developments
- Responsible for production and maintenance of technical documentation around the platform with respect to configuration management and Level 2/3 technical support procedures.
- Responsible for Capacity Management, Performance Improvements, House-Keeping and Platform Stress Testing
- Responsible for Development and Deployment of System Alerting & Automated Monitoring.
- Assistance and advice to end users in relation to use of the Calypso platform.
- Ensure that the platform is operating efficiently and that there are no performance or capacity issues.
- Ensure that all house-keeping functions are fully documented and ideally (where appropriate) automated.
- Produce Capacity and Performance Management KPIs to assist with the measurement of overall system performance and adherence to regulatory and client requirements.
- Perform stress testing to measure the intra-day processing capability of the system. Working closely with Infrastructure to ensure that the Calypso system and upstream/downstream interfaces are fully monitored with the generation of automated alerts where required.
- Understand new requirements and translate to a Calypso technical solution. Assist in implementing software solutions around Calypso and other associated tools/interfaces.
- Responsibility for assisting with the testing and deployment of software releases into production.
- Provide Level 3 Support as may be required including some out of hours.
- To be available by mobile phone/corporate email and telephony services to assist in the resolution of any urgent escalated incidents
Skills:
Good understanding of Capital Markets products (Exchange/OTC), Trade life cycle and Processes related to Front Office/Middle Office/Back Office, Asset classes (Fixed Income, Credit Derivatives, Interest Rate Derivatives, FX Options, Commodity Derivatives, Equity Derivatives)