Beschreibung
zum kurzfristigen Projektstart suchen wir Unterstützung in diesem Projekt.Skills:
• Extensive experience with ServiceNow in business facing capacity; + years of ServiceNow experience
• Experience completing Business Analysis within ServiceNow, and accordingly must have excellent communication skills
• Fluent German AND English language skills are mandatory
• Experience on ITIL Process consulting and/or implementation
• Good verbal skills to explain complex solutions to the business, the wider team and customers in a clear and concise manner
• Ability to write clear and concise communications
• In-depth functional understanding of how ServiceNow works
• Experience managing ServiceNow end to end delivery projects in waterfall and agile methodologies
• Experience in project planning, project tracking, risk management, resource management, assigning tasks, creating status reports, participating in status calls and steering committee meetings
• Technical / ServiceNow implementation experience would be an advantage
• Good Scrum Master Skills – able to work with Sprints
Overall Experience: 5-10 years of overall experience.
Aufgaben: ServiceNow Business Analyst / Team Leader (m/w)
• Defines what the system should do so that the customer requirements are satisfied on the best possible way
• Provide guidance/coaching to the customer when there's opportunities to eliminate "waste" (LEAN concept) from the processes.
Beginn: asap, Dauer: JE, + Opt. 2019, Gebiet: Darmstadt, partly remote
Das Team der ID NETZ IT-Projekte GmbH freut sich auf Ihre Bewerbung!
Mit herzlichem Gruß,
Beate Marschall
ID NETZ IT-Projekte GmbH
Tel.