Beschreibung
PRODUCT MANAGER - EFX - Front Office
For one of Europe's largest investment banks, we are currently seeking a Product Manager. It is essential that all applicants have Front Office FX knowledge - eFX is a plus (E-commerce FX).
This will be a stable 6-12 months' contract in Berlin. Paying rates on demand (Possible extensions).
Essential Skills (Working experience):
- Market data and Connectivity
- Knowledge of database technologies (Sybase, MS-SQL)
- Scripting skills (Perl & Shell)
- Excellent communication skills at all levels of IT and the eFX and FXO business
- The ability to work in a pressurised environment
- An excellent level of customer service dealing with trading and sales staff
- The ability to work as either part of a team or alone when necessary
- A good knowledge of ITIL based service delivery
- A good knowledge of operating systems - UNIX, Windows,
- Knowledge eFX/FXO pricingand trade flow is an advantage but not essential
- Fluent in English, spoken and written
- 4/5 year's relevant experience working in a busy trade floor environment in a client facing capacity
- Very good understanding of eFX and FXO business
- Prior experience working with in-house eFX and FXO developed systems
- Experience of knowledge sharing via Wiki, training sessions
- Adherence to Service Management principals
- Experience of dealing with complex problems and faults requiring analyses to find a resolution
- Consultation with customers for new or changed requirements, including cooperation in the preparation of technical concepts and in cost/benefit issues
- Assurance of the operation of applications while maintaining the SLAs and the internal and external regulatory requirements
- Maintenance of support documentation necessary for operation ( functional/technical)
- Backup and recovery management
- User support for functional and technical questions concerning the whole platform
- Cooperation in user acceptance tests
- Cooperation in monitoring and/or purchasing software licenses
- Understanding of monitoring concepts
Please send in your CV/application for further details and an insight on upcoming positions.