Beschreibung
Sehr geehrte Damen und Herren,für unseren Endkunden suchen wir ab sofort externe Unterstützung.
Primary Tasks and responsibilities:
• Involved in design and implementation of Citrix & VDI infrastructure projects
• Advising the right virtualization technology for the right user
• System Configuration & tuning of Citrix & VDI environments
• 3rd line support (troubleshooting, incident and change management)
• Prepare and execute planned maintenance/upgrades (security patching, operating system and tooling upgrades, ...)
• Industrialization of the Operational Processes
• Develop and maintain Operational and Technical documentation
• Drive knowledge transfer to 1st and 2nd level support teams
• Insure security and audit guidelines are correctly implemented
• Create, test and maintain service recovery procedures and plans.
Technical requirements:
• Hands-on experience with Citrix technologies: XenApp, XenDesktop, Netscaler in an enterprise environment.
• Hands-on experience of Windows Server configuration and administration
• Knowledge of Active Directory
• Experience with Windows 7, Windows 10
• Experience with VMWare ESX, vCenter
• Knowledge of Appsense
• Good understanding of network engineering and security principles
• Scripting skills, by preference Powershell
• Technical writing skills to write the proper documentation according to internal regulations
Methodology/Certification requirements:
• Bachelor Degree in Mathematics, Engineering, Computer Science OR equivalent through experience.
• Advanced course work in technical systems plus continued education in technical disciplines is preferred
• ITIL knowledge is recommended.
Non-Technical requirements:
• Some flexibility in working hours is required (occasional over-time or weekend/holiday work)
• On-call permanency is possible
• Strong tracking, coordination and project planning skills
• Ability to identify and implement process and/or application improvements
• Strong analytical and problem-solving skills
• Must be able to work on multiple simultaneous tasks with limited supervision.
• Ability to work effectively under pressure.
• Quick learner, motivated self-starter
• Excellent customer service skills, including end-user support experience.
• Interpersonal, communication and team collaboration skills
• Able to follow change management procedures and internal guidelines.
• Able to work in a global team and in a multicultural environment.
• Experience in working with an Agile/Scrum methodology is an added value.
Language Requirements:
• Excellent communication in German and English
Start: asap
Duration: until ++
Location: Cologne and occasional trips throughout Europe
Requested language for the CV: English
Ihr Ansprechpartner:
Beachten Sie bitte auch, dass wir ausschließlich direkte Endkundenprojekte vermitteln! Falls Sie aktuell nicht verfügbar sein sollten, würden wir uns freuen, wenn Sie uns eine entsprechende Information inkl. Ihrer Kontaktdaten und Ihrem Profil im Wordformat zukommen lassen würden, damit wir Ihre Verfügbarkeit berücksichtigen und Sie bei zukünftigen Anfragen direkt kontaktieren können.
Mit freundlichen Grüßen aus Köln
Frank Brüggemann
Königstein Beratungsgesellschaft für EDV-Dienstleistungen mbH
Firmensitz: Schanzenstrasse 39 c3, 51063 Köln
Geschäftsführer: Holger Königstein
HRB 53073 AG Köln
Umsatzsteuer-ID DE
Tel.:
Mobil:
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Homepage: http://www.EDV-Koenigstein.de