Beschreibung
TätigkeitenbeschreibungWe are looking for a Maintenance Senior Consultant (m/f) for our customer from the Munich area from 10.09.2018.
Tasks:
In the frame of the handover of Galileo Ground Segment Level 2 / Level 3 Maintenance Handover our client is looking for senior consultancy support to:
Define a suitable end-to-end hardware and software maintenance concept for the Galileo Ground Segment, considering their worldwide distribution and complex industrial framework
Define a Service Catalogue taking into account GSOp KPI, SLA schemes and security requirements of the program
Define the processes and interfaces for software system handovers between system evolution provider and maintenance provider
Provide guidance on best practices for Integrated Logistic Support (ILS), Maintenance and Segment Engineering activities
Contribute to the Tool Utilization Plan
Define the L2/L3 maintenance environment
The consultant will be fully integrated in the Maintenance Team and be working in close cooperation with the ILS and Maintenance Manager A minimum of 10 years of experience in the field of hardware and software maintenance, defining concepts and working in a multi-national framework as well as:
Advanced knowledge of navigation ground segment such as Egnos or Galileo
Solid understanding of information processing fundamentals and best practices of information technology, including practical hands-on knowledge of distributed real-time computing system architecture and design
Knowledge of integrated logistics support activities, such as reliability engineering, maintainability engineering, maintenance and logistics
Knowledge of software configuration management, virtualized environments, automation of release testing and deployment
EU citizenship
Eligible to obtain a security clearance
An advanced level of English is mandatory
Excellent written and verbal communication skills
Knowledge of ITIL
You should have the following knowledge and experience for these tasks:
IT Application Operation & Management (IAO) - General Knowledge (+)
IT Transition & Implementation (ITI) - General Knowledge (+)
Organizational and Process Consulting (+)
English (++)
IT Infrastructure Library (ITIL) - General Knowledge (++)
IT Service Continuity Management - ITIL Process (++)
Process Analysis & Design - General Knowledge (++)
Process Modelling - General (++)
Service Design - ITIL Life Cycle Phase - General Knowledge (++)
Service Operation - ITIL Life Cycle Phase - General Knowledge (++)
Fähigkeiten (Must have)
Englisch, ILS, ITIL, Maintenance