Beschreibung
Sehr geehrte Damen und Herren,nachstehend sende ich Ihnen eine Anfrage bei der wir aktuell Unterstützung benötigen. Vielleicht ist es ja ein Thema für Sie oder einen Ihrer Kollegen?
Positionsbezeichnung:
Salesforce Support Consultant (m/w)
Projektbeschreibung:
Für einen unserer Kunden suchen wir externe Unterstützung für folgendes Projekt:
Position Responsibilities:
- Work with business analysts and users to understand business processes and requirements.
- Take over SFDC configurations needed to deliver the desired solution.
- Document solution approaches for sfdcdevelopers to develop or enhance custom objects, Visual Force pages, APEX classes, triggers and services, reports, dashboards, and workflows.
- Perform administration of the Salesforce.com instance: user administration, manage fields/relationships, workflow rules, approval processes, page layouts, security, validation rules, email notifications, custom buttons/links, etc.
- Understand, maintain, and enhance business processes that are implemented in Salesforce.com.
- Work on ongoing support requests and administrative needs of users.
- Develop reports, dashboards, and processes to continuously monitor data quality and integrity.
- Perform data loads and data fix tasks.
- Ensure data security is enforced by the use of roles, profiles, and sharing rules.
- Prepare documentation as needed including functional specifications and test scripts.
- Perform unit testing and fix any defects in admin configurations. Support the user acceptance test activities.
- Configure working prototypes in a development sandbox if required, and validate and refine prototypes.
- Create Change Sets and deploy from the development sandbox to the fulldatasandbox.
- Clearly communicate task status to key stakeholders.
- Leverage comprehensive understanding of salesforce.com products and platform to recommend solutions and enhancements that would address business needs.
- Help in documenting business processes in sfdc.
- Work with management to identify new and creative opportunities to leverage the data to support additional business processes or functions.
- Must have excellent written and verbal communication skills
- Demonstrated organizational skills and detail orientation with ability to multi-task in a fast-paced environment with competing priorities
Anforderungen: Qualifications:
- Bachelor’s Degree, or equivalent (Preferred: Bachelor’s Degree in Computer Information Systems or MIS).
- 1-2 Years experience in Systems Administration (Preferred: 1-2 Years experience as a Salesforce Administrator).
- Hands on with Salesforce Sales Cloud and Marketing Cloud.
- Confident understanding of Salesforce reporting.
- Confident understanding in using Salesforce View and Report logic criteria.
- Exposure to the SFDC data model, data architecture, and data management.
- Confident in manipulating data while understanding related object/field functions.
- Experience training new users on Force.com platform.
- Experience in migrating change sets and addressing post deployment issues.
- Hands on writing Salesforce Validation, Workflow and Process Builder rules.
- Strong writing, presentation, communication and organization skills.
- Strong ability to analyze and problem solve.
- Ability to work well with team members, customers, and contractors is essential.
- Flexible schedule availability to work evenings and weekends.
- Ability to Travel up to 80%.
- In-depth understanding of the capabilities and constraints of the salesforce.com platform coupled with a good understanding of common business processes. Must be a confident self-starter individual who can completely own the delivery of high value work products.
Einsatzort: PLZ 70
Startdatum: 01.08.2018
Enddatum: 31.12.2018
Sind Sie aktuell verfügbar und an dem Projekt interessiert?
Bei Interesse, senden Sie mir doch einfach Ihr aktuelles Profil mit Ihrem all in Stundensatz zu und ich bringe Sie gern bei unserem Kunden ins Gespräch.
Sollten Sie nicht verfügbar sein, freue ich mich wenn Sie mir auch in diesem Fall ein kurzes Feedback zu Ihrer Verfügbarkeit geben (bestenfalls mit Ihrem aktuellen CV), sodass wir Sie bei anderen Themen wieder berücksichtigen können.
Falls Sie einen passenden Kollegen in Ihrem Netzwerk haben, wäre ich Ihnen für eine Weiterleitung der Anfrage sehr dankbar.
Auf Ihr Feedback freue ich mich und stehe für Fragen selbstverständlich gern zur Verfügung.
Viele Grüße
Daniela Braverman
Partner Managerin