Beschreibung
Linux/Ubuntu Support Engineer
My client is an international business based in Berlin and a world leader in their field. We are particularly looking for Linux Support Engineers
This role is GERMAN speaking.
This is a long-term project expected to last 12 months or more. You will be joining an international and dynamic team, working in a fantastic office in Berlin. This is a really great role for the Linux Support Engineer, experienced with Ubuntu and Mac OSX.
Responsibilities:
- Provide local IT support to employees based in the Berlin office and in EMEA regions.
- Prepare IT equipment for new hires
- IT-related troubleshooting mainly for Linux users, but also Mac and Windows users
- Preparing and distributing of personal computers
- Supporting employee services such as printers and phones
- Assist in the rollout of new project
Skills include:
- Fluent in German and good English
- Minimum 2 years recent experience in a technical support role - delivering face-to-face support
- Able to manage complex or escalated support issues
- Experience in supporting Linux (Ubuntu)
- Experience in supporting Mac OSX
- Understanding of Active Directory and able to complete standard account maintenance.
- Working knowledge of Exchange & Outlook
- Working knowledge of networks (LAN/WAN)
- Technical education in IT (Degree or Certification)
- Stress-resistant
- Engages with customers via face-to-face support or remotely (phone, email, chat).
- Flexible, professional, pragmatic and hands-on mentality to serve customers.
Please apply for immediate consideration.
Paratus People Ltd. are acting as an Employment Business for the purposes of this contract vacancy.
We offer a referral scheme if you can recommend someone who may be suitable for this post, up to GBP 500.