Beschreibung
For our client in Munich we are looking for a resident engineer (m/f).
Aufgaben:
The Resident Engineer (RE) serves as the onsite PoC to the customer, handling both technical and project related tasks.
· Entry point for defects and changes
· Support for SW releases
· First tier support for technical issues and escalating additional support as required
· Support offsite workshops and testing activities (on system level)
The RE reports to the Program Manager and dotted to the Country Manager.
Detailed activities and tasks:
Technical:
· Technical customer support as directed by the HQ or as requested by the customer
· Perform system SW updates at customer''s sites (engineering facilities and plants) using relevant tools and infrastructure
· Support troubleshooting of bench and assembly plant issues
· Support system validation and testing:
· Test system at customer''s bench and in customer vehicles
· Validate system''s performance with accordance to the agreed specifications
· Write detailed defect reports of any anomalies found; defects have to be sufficiently precise and include recorded data to allow effective problem resolution
· Act as a “first pass filter” to identify duplicate defects and defects outside of the scope of the system (e.g. separate defects from change requests)
· Demo new product releases and SW features
Project:
· Support the Program Manager with any project need
· Valuable team member of the project''s core team
· Understand and document new customer requirements using a requirements management tool (CodeBeamer)
· Support management and negotiation of customer requirements, change requests, and unwritten expectations
· Support project documentation:
· System requirements specification
· System test plan
· Customer change requests
· Release documentation (SW release notes, system release notes etc.)
· Documentation Configuration management (release numbering and labeling, etc.)
· Other documents as needed
· Support creation and tracking of:
· 8D reports
Skills:
· MS Office tools (incl. MS Project)
· Experience with requirements and defect tools (e.G. PTC, DOORS)
· Experience with customer support tools (such as Jira, Confluence, ...)
· Other relevant OEM tools
Other Requirements:
· Relevant work experience of at least 8 years
· Automotive experience highly preferred; at least 4 years
Referenznummer: MP
Kontaktperson: Mattia Piretti
Personality IT People Power GmbH
Tel:
Fax:
Mail:
Web: http://www.personality-it.de
Adresse: Theodor-Heuss-Str. 10, 70174 Stuttgart
Personality IT People Power GmbH - Geschäftsführer Christof Seiler, Michael Vorderstraße, Peter Blersch
Sitz der Gesellschaft Stuttgart, Germany. HRB 206212 Stuttgart - USt.-Id Nr.: DE