Beschreibung
Reporting Specialist
Client: Leading German telecommunication provider
Purpose: Creation of analyzes/reports within the field of customer operations. This task is mainly about the topic of technical assignments.
Start date:
End date:
Location: Cologne
Languages: German/English
Responsibilities:
- Creation of meaningful analyzes, reports and dashboards for the field of technical assignments
- Autonomous execution of complex analyzes based on the enterprise-wide data warehouse and large amounts of data from other sources
- Simplification and automation of reporting processes
- Contact person and interface of the Customer Operations managers, other support units and the DWH and company controlling for the technical reporting area
Requirements:
- CV evident knowledge of handling of Business Objects
- Very profound SQL knowledge regarding queries (no developer knowledge)
- University degree in business administration or (business) computer science
- Several years of project experience in reporting and analysis for modern customer service organizations
- Very good knowledge of MS Excel
- Experience in working with heterogeneous data landscapes
- Experience in creating requirements for the data warehouse
- Very good German language skills (interface function completely in German)
- Can-requirements and -qualifications (nice-to-have):
- Previously successfully implemented projects for analysis and data visualization, ideally with Qlik Sense, Tableau or SAS Visual Analytics
Additional information:
- Remote: one day per week upon consultation
- Extension option: yes, depending on the project timeline
- Travel activities: bi-weekly business trips to Kerpen/Heidelberg
If you, or someone you can recommend, are interested in this exciting project and able to start from the , please contact me (see below)