Beschreibung
Technical Architect Salesforce (f/m) BerlinWith around 1000 employees and currently 500 free consultants, we support you in implementing your IT projects.
For one of our clients in Berlin, we are looking for a Technical Architect (f/m) within the Salesforce technology-stack on a freelance basis.
Aufgabenbeschreibung:
- Change Management: Process consulting and requirement gathering, Support business requirements workshops, Capture business processes, Consult on life sciences best practices, Functional design creation and related documentation for Applications, Support functional design workshops, Evaluate technical feasibility of business process implementation options, Create functional design documentation, Advise on functional best practices, Technical design and related documentation, Create Technical design documents for requested enhancements/change request, Joint effort estimations for detailed requirements, Capture implemented amendments, Update technical design documentation
- Incident Management: Incidents resolution as per SLA, Incidents resolution as per MSA, Incidents tracking through HPSM tool, Root cause analysis, Root cause analysis for all priority 1 and Priority 2 incidents, FMA activity will be done quarterly.
- Deep Experience in Salesforce as a Technical Architect
- Good knowledge on data load activities and hands-on experience on Data Loader tool
- Good knowledge of Salesforce customization
- Experienced in meta-data management
- Niche understanding of data model structure
- Excellent communication and interpersonal skills
- Business Change Management Know-How
- ITIL Knowledge
- Fluent in English; German is a nice-to-have
Duration: ca. 1 year
Location: Berlin
If you are interested, we are pleased to receive your skill profile.