Beschreibung
Please find the below requirements needed regarding the job.• Conceptualize, design, code, and test ServiceNow solutions that deliver new system capabilities, system enhancements, or resolves defects
• Design and develop Enterprise Service Management solutions using ServiceNow
• Develop content management for ServiceNow solutions
• Support & maintain applications by proactively resolving issues and enhance application stability
• Standard ITSM development/support including incident, problem, change, requests (service catalog), release management, and knowledge management
• Participate in the development of business requirements ensuring a thorough understanding of business needs and processes
• Assist with product roadmap & business capabilities that align with the application
• Continuously monitor application performance and vendor recommended patches & upgrades
• Collaborate with team members to improve the quality and scalability of supported systems and provide recommendations
• Partner with the business on exploring new opportunities to add value through the use of technology.
• Provide input for the continuous improvement of the testing process
• Provide input for the creation of test cases and test labs within HPE ALM
• Participate in User Acceptance Tests (UAT)
• Identify possibility to automate the testing
• Participate as a team member in Scrum Meetings (Daily Scrums, Sprint Planning, Sprint Review/Retro)