Unterstützung Customer Care - Telko ( West 1S-54694)

Bonn  ‐ Vor Ort
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Schlagworte

Beschreibung

Task:
Specific UML modeling/OOA within an existing analysis model
Analysis and specification of master data structures and existing instance data
ER-Modelling of master data structures
Analysis and specification of data migrations
Compilation of analysis documentation (Feasability Study, requirements specification (detailed solution design), system design, datamodel design
Review of analysis documentation
Working on demands on one?s own authority, delta specification ? Having the responsibility for a team to some extent
Providing effort estimations for analysis
Maintenance und quality assurance of the overall system specification
(compare to ?scope definition for data server analysis?)

Remark: It´s necessary to work onside, because of participation of meetings and security restrictions (analysis of productive data) for at least one analyser

Requirements (Must have):
english fluently

Technical skills
Requirements analysis
Methodical analysis in a team with more than 7 analysers
UML / OOA
ER-Modeling
Workshops / Presentations
Software architecture/software design knowledge
CRM systems and processes knowledge
Knowledge of telecommunication
Modeling of master data structures
Relational databases (Oracle) / SQL
Analysis experience in ?high volume? database area
Specific English terminology
CMMI
Project Management
Cost estimate of analysis
Using reference data for cleansing customer data
Knowledge of addressing and addressing formats based on UPU-specifications
Knowledge of RFCs for eMail, X400
Knowledge of phone-number specifications according to ITU-standards and national numbering plans

Tool skills
Rational Rose
Clearcase
MS Office software
CASE tool (e.g. PowerDesigner)

Interpersonal skills
Ability to work in a team
Ability to handle stress
Communication Skills
Working on one?s own initiative
Proactivity
good knowledge of the german culture

Other Skills
Knowledge of the English language in written and spoken
Knowledge of the German language in written and spoken
Completed studies of informatics, engineering or similar subject
Experience in customer administration systems
Experience resulting from projects in the area of telecommunication
Employment of more than 15 months with an employer
Working in projects with more than 30 employees
Quickly adapting to a young and dynamic team
Quickly adapting to complex topics
Goal-oriented approach
Responsibility for a subproject/team
References from projects dealing with application development which have high quality demands regarding speed and ergonomics

Environment/Miscellaneous:
***Profil in english****

Beginn: asap
Dauer: 30.11.2010
Branche: Telko
Start
03.2010
Dauer
8 Monate
Von
Allgeier Experts Consulting GmbH
Eingestellt
09.03.2010
Ansprechpartner:
Goetzfried AG
Projekt-ID:
142389
Vertragsart
Freiberuflich
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