Beschreibung
Als Personaldienstleister rekrutieren wir Spezialisten für unsere Kunden in den Bereichen IT, Engineering und Finance, sowohl für den freiberuflichen Projekteinsatz als auch zur Festanstellung.Für unseren Kunden suchen wir:
Pos. 100614 SAP CRM Project Leading Consultant
SAP CRM 7.0 Requirement Definition:
- Legacy System Process Analysis, Migration Concept Definition, FIT/GAP
- Travelling needed: North and South America, Europe, Asia Pacific
- Management of defined workpackages within the CIP - Requirement Definition Project.
- Setup and maintain project plan.
- Steering of internal and external ressources.
- Weekly reporting of Scope, Quality, Time.
- Monthly cost reporting based on EVA.
- Close collaboration with the Project/Program Management
- Language Skill: German/English
Project Description
The Customer Interaction Portal (CIP) initiative of our customer started in 2008 with the implementation of a single instance of a SAP Customer Relationship Management (CRM) application within the group to reduce the number of redundant CRM applications. This CRM implementation is based on a global CRM template which defines the global functions and their keys and codes. Additionally there is the need to increase functionality in marketing and sales oriented processes such as price and margin management (PMM) as well as business rules management (BRM). Last but not least the eCommerce functionality of our customer shall be integrated into the CIP platform. Therefore the platform CIP deals with four major systems:
• Customer Relationship Management
• Price and Margin Management
• Business Rule Management
• eCommerce
The goal of this CIP platform is to improve the quality and efficiency of customer interaction by providing one central entry point to customer related information and transactions for all customer employees within their different job functions.
Within the Project „CIP - Global requirements definition” the requirements of a global template for the four major systems of Customer Interaction Portal will be defined.
Location: mainly Mannheim/Ludwigshafen area, with travelling to other sites in North and South America
Duration: , extension option
Price basis: best price HOURLY rate all in GR MA/LU, travel expenses to other project sites to be paid
Falls Sie Interesse an diesem Projekt haben, dann senden Sie uns bitte unter Angabe unserer Anfrage-Nr. : 10614 Ihr Profil in Word Format. Bitte geben Sie uns Ihr Verfügbarkeitsdatum und Ihren Allin-Stundensatz an.
Mit freundlichen Grüßen