Deskside Support

Nordrhein-Westfalen, Monheim am Rhein  ‐ Vor Ort
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Schlagworte

Beschreibung

Freelancing role
Location- Monheim
Language- German and English
Duration- 6 months

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Start
ab sofort
Dauer
6 Monate
(Verlängerung möglich)
Von
Infoplus Technologies GmbH
Eingestellt
20.10.2022
Ansprechpartner:
Vinita Sharma
Projekt-ID:
2482518
Vertragsart
Freiberuflich
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