Beschreibung
We have a job opening for the below requirement in a TOP MNC. If you are interested with the below position ,please get in touch with us.
Regards.
Job Details:
Must Have Skills
SharePoint Onlien
M365
Detailed Job Description
MS Teams Online expertiseOneDrive for Business expertiseInTune support YammerL2 L3 SupportIncident ManagementAssist own the preparation of end user support documentation and knowledgeCommunicate critical service issues through several channels to notify all levels of support globallyEnsure SLAs and ensure availability requirements are met or exceededSupport quality initiatives for continuous service improvement optimization
Minimum years of experience
8-10 years
Certifications Needed :No
Top 3 responsibilities you would expect the Subcon to shoulder and execute
Incident Management
Problem Management
Client communication
Interview Process (Is face to face required?)
Job Types: Full-time, Contract
Contract length: 6 months
Salary: 500 EUR per day