Beschreibung
Your working area & responsibilities:• Handling LAN/WAN incidents escalated from L1 team.
• Perform Incident Management, problem Mgt, Capacity Mgt. and Release Management.
• Network IP address Management and allocation based on Tools or Offline database
• Troubleshoot incident using tools like Solarwinds, Cisco DNAC, Cisco Prime
• Run the system heath check procedures & provide inputs to L3 teams
• WAN Access technology configuration and troubleshooting.
• Implement and rollout Patch updates with planned down time.
• Maintains and monitor network utilization and make necessary changes whenever required
Your skillset:
• Experience in Network Switching and wireless products (good exposure to any one or more vendor products such as Cisco, Juniper, Aruba etc.)
• Knowledge and experience with inter-network routing architectures, and the underlying network security technologies
• Network hardware troubleshooting & Vendor coordination
• Should have worked as a Network Administrator & acquired hands-on experience in the in large & complex setups.
• Experience and extensive knowledge of switching technology with LAN and data center networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP etc.) are required.
• Service Delivery understanding and remote support exposure, Router Management and configuration knowledge/ experience.
• Experience in Configuration and troubleshooting of routing protocols (RIP, EIGRP, OSPF, BGP, MPLS etc.),
• Configuration and administration of Wireless products (Controllers and APS), Wireless Access Security: WEP, Rotating WEP, LEAP, PEAP etc.
• Knowledge on monitoring and management tools ( good knowledge on any one or more tools like Cisco Prime, Solarwinds, Cisco ISE, Sitescope, OPNET ACE, Sniffer etc.)
Process & Tools:
• Remote system administration
• Incident, Change & Problem management
• Knowledge on ITIL frame work
Behavioral Skill:
• Supporting escalated tasks/incidents from L1 team
• Fair Written & Verbal Communication Skills
• Technical Team member
• Ready to work on 24*7 environment
Mandatory Skills
Network Implementation
Additional Skills
Cisco Wireless LAN