Desktop Support-Ludwigshafen, Germany

Beschreibung

Job Requirements

Skills

· Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario

· Excellent communication and customer service skills. Dedication to customer service.

· Excellent teamwork skills

· Excellent desktop support technical skills

· Experience in supporting and troubleshooting Microsoft Office 365, Windows Operating Systems, VPN client software (Citrix), Remote Desktop tools (Bomgar)

· Ability to perform root cause analysis and determine appropriate course of action based on result



Language Skills

· Official Local Language on a native or at least very good (fluent) level (C1/C2)

· English on an advanced level (B2 or better)