Beschreibung
Overall Experience (in yrs.): 12 - 14 yearsLocation: Stuttgart, Germany
Technical skills (Required - Mandatory)
Should have managed and team of 20-30 members, delivering/managing middleware IT operations. Should be hands-on in terms of technology. Should have an understanding of processes and quality aspects
Expert-level Knowledge of IT asset management, incident/request management, problem management, change/release management, Availability and capacity management.
Ability to manage multiple related services and to build the synergies between the services.
Ability to understand the customer requirements and suggest feasible technology options available.
Hands on experience in Maintaining, Optimizing and launching the middleware services using intranet and internet technologies.
Expert knowledge on Middleware technologies, security and security implementations, integrations with various services, tools and RDBMS.
Good understanding on VM, OS, Network, storage and general datacenter technologies.
Language skills needed
German and English
Area of responsibilities
· Providing technical consultation to customers and service teams on various technologies used in middleware service and integration components.
· Responsible to introduce new service delivery tools and redesigning the operational procedures
· Keep track of automation levels within service operations and to improve them.
· Responsible to bring service improvement ideas and to implement in service
· Ensure issue free operations and effective handling of customer escalations.
· Assurance of SLAs / KPIs / OLAs and service quality.
· Promote the organization’s goals and to implement evolving technologies in service.
· Responsible for service accounting or budget, and quality.
· Manage the service design and maintain the service catalogue
· Prioritizing the team activities and changes.
Contract length: 6 months
Salary : Upto 600 euros per day depending on role and experience
Contract length: 6 months
Job Types: Full-time, Contract
Salary: Up to 600.00€ per day