Beschreibung
Für unseren Großkunden aus dem Automotiv Bereich suchen wir für einen längerfristigen Einsatz einenInfrastructure – Tech Lead / Ubuntu Consultant (m/w/d)
Das Projekt ist vor Ort in Stuttgart. Über einen evtl. remote Anteil muss noch verhandelt werden.
Daher benötigen wir unbedingt 2 Preise. Einmal 100% vor Ort und zum Zweiten einen möglichen remote Preis.
Folgende Anforderungen sind massgeblich.
• 8+ years of experience supporting Microsoft systems (Windows 7, 8.1,10) in IT Infrastructure function.
• Previous experience of leading a team.
• Designing, implementation administration and Consulting Experience in Linux(Ubuntu) Operating Systems
• Good trouble shooting skills and being able to mentor Linux specialists and handle Escalated calls.
• Musk have experience on open source tools like Github, SaltStack Chef etc
• Must have good scripting knowledge
• Must have comprehensive and expert knowledge of Linux based solution architecture and its hardware / software products.
• A solid understanding of TCP/IP, DNS, DHCP and other network fundamentals
• Good understanding of other IT disciplines, (i.e Messaging, Server operations, etc.)
• Should have good understanding of user profile management
• Proven Customer Service skills
• Experience in Scripting languages like Shell Script, Perl
• Excellent written and oral communication•
Technical skills (Required - Nice to have)
? Awareness of latest technologies and trends
? Knowledge of agile methodologies
? Must have the ability to identify and instill industry best prac-tices.
? Proven Customer Service skills
? Excellent written and oral communication
Language skills needed
English
People Skills
• Client management
Soft Skills
• Create deep client impact
• Execution excellence
Area of responsibilities
The role is expected to carry out following function/activities as part of this job.
• Point of Contact for escalated IT Incidents and update Client on ETA /Resolution/Workaround.
• Point of Contact for IT Teams and Vendors at client and Infosys.
• Point of Contact for future Infrastructure Enhancement and require-ment gathering.
• Coordinate with IT teams at client environment for Incident resolu-tion and Project Implementations
• Manage IT Service Delivery at onshore Locations
• Coordinate with Offshore IT Team.
• Monitor KPI for Incident, Problem and Change Management and provide Client feedback to Offshore Team.
• Work with PMO on short/long term IT Project implementations
• Work with Delivery SPOCs and client Business users on IT requirements
• Coordination with 3rd party vendor / contractors on IT System up-grade/break fix /new installations
• Vendor Contract and License Management
• Implement Service improvement and Transformation initiatives