Beschreibung
German Speaking Application Support - Contract - 6 months rolling - remote initially
Our client is urgently seeking a German and English speaking Application Support Consultant to work on a 6 months rolling contract, which will be remote initially before moving onsite to Stuttgart area.
Must Have Skill
1. Experience on any support projects.
2. Flexibility to work 24X7 and on shifts
3. Understands IT support process and experience on any ticketing tool.
4. Experience on Incident and Change management process.
5. Good understanding on MIM process.
6. Experience on Server and Application monitoring tools Knowledge (like: OMI)
7. troubleshooting on basic application related issues & resolve the same.
8. Ability to handle multiple tickets, prioritize, and manage time effectively
9. Fleunt English & German written and communication skills
Good to have skill/Knowledge
1. Basic Unix/Linux skills
2. Basics of Windows skills
3. Basic Understanding of Database
4. Basic understanding of tools like Putty, Remote desktop
5. Basic understanding discrete manufacturing process and applications used is added advantage.
Job Description
1. The Application Operation engineer is responsible for the monitoring and remedial activities in support of Production critical and non-critical application.
2. The Monitoring Specialist will provide continuous monitoring and support and perform routine activities for all systems and services.
3. Knowledge of services, techniques and procedures are required, and good communication and collaboration skills are essential for forwarding tickets to responsible teams.
4. In case of specific issue types, reach out to the respective teams in another group to remediate/restore.
Please apply directly for more details.