Beschreibung
Overall Experience (in yrs.)7-9 Years of experience in Windows Server administration
Windows:
Technical skills (Required - Mandatory)
· Maintain Windows 2008 R and upgrades, patches.
· Maintain and Administer AD (Windows 2008R2)
· Maintain and Administer Microsoft Cluster solutions.
· Working knowledge on SSCM and SCOM
· Understanding of IBM TSM/EMC Networker tool set.
· Knowledge of maintaining Antivirus management servers
· Able to use SCCM Collection to push the packages, patches
· Troubleshooting skills with Windows Servers, SCCM
· Good scripting knowledge using PowerShell, CLI
· Understanding of VMWare virtualization technologies
· Understanding of Storage technologies
Technical skills (Required - Nice to have)
· Knowledge of administering HP/Dell/IBM System X infrastructure.
· Knowledge of Microsoft Azure technology.
Language skills needed
German (Primary), English (Secondary)
People skills
· Good Team Player,
· Good Attitude,
· Leadership skills
· Proactive problem solving
· The ability to be supportive and motivate others.
· Good communication skills
· Active listening skills
Soft skills
· Experience in running operations with ITIL processes / ITIL certified.
· Excellent Analytical and troubleshooting skill.
· Excellent in Verbal, written communication.
· Creative thinking in implementing Service improvements (automation, incident reduction, etc.).
· Willingness and flexibility to learn new technologies scale up quickly and adapt to different roles as the situation demands.
· Experienced in running operations following ITIL processes.?
· Experienced in writing RFPs solutions and presentations during client visits.
Area of responsibilities
· Data Centre Managements and should be ready to support during business hours and on-call support.
· Responsible for Windows architecture and design for 24x7x365 global operation.
· Maintain Windows 2008 R and upgrades, patches.
· Maintain and Administer AD (Windows 2008R2)
· Maintain and Administer Microsoft Cluster solutions.
· Troubleshoot and fix McAfee Agent, Network related and Vulnerability issues.
· Responsible for Monthly MS Windows OS Patch testing and share the feedback.
· Responsible for Quarterly OS image testing provided by Architect team.
· Server Performance issue and Performance monitor enabling.
· Drive Problem Management activities for RCA analysis and preventive actions
· Create and publish knowledge base articles and contribute to knowledge management activities in the service.
· Implement automations for significant reduction in manual efforts, it is essential to have hands-on experience in one of the Automation Platforms like SALTSTACK, Ansible, and Jenkins.
Linux:
Technical skills (Required - Mandatory)
SuSE Linux, Redhat Linux
Technical skills (Required - Nice to have)
· Strong experience in Server OS Administration
· Extensive knowledge on all types of Unix / Linux Flavors
· In-depth experience in implementing an end-to-end fully secure High Availability Server environment
· Experience on Upgrades, Migrations, Performance Tuning and advanced Root cause analysis
· Should be proficient in scripting
· Should be proficient in Automation solutions
· Good to have hands-on experience in one of the Automation Platforms (SaltStack, Ansible, Puppet, Chef)
Language skills needed
English, German
People skills
Should be able to work with colleagues from different cultures and drive L1/L2 colleagues.
Soft skills
· Experience in running operations with ITIL processes / ITIL certified.
· Excellent Analytical and troubleshooting skills
· Excellent in Verbal and Written communication
· Creative thinking in implementing Service improvements (automation, incident reduction, etc.).
· Willingness and flexibility to learn new technologies and scale up quickly and adapt to different roles as the situation demands
· Experienced in writing RFP solutions and presentations during client visits
Area of responsibilities
· Technical delivery of Unix / Linux administration activities for mission critical production support environments
· Plan & execute OS version upgrades, OS Migrations, Server build, Application specific configuration and Cluster setup
· Lead the team in client meetings
· Troubleshoot & resolve incidents with stringent SLA
· Provide on-call support during non-business hours as needed
· Engage in Problem management process for root cause determination & permanent corrective action
· Support the team in resolving critical technical issues during crisis situations
· Act as a single point of ownership for the Customer solution during Critical Incidents
· Implement automations for significant reduction in manual efforts
· Create and publish knowledge base articles and contribute to knowledge management activities in the service
· Bring in Automation solutions in the project
· Provide training on Technology or Process to Team
· Writing solutions / estimates for Request For Proposals
· Implement automations for significant reduction in manual efforts through Automation platforms