Beschreibung
Technical skills Required· 5 years' experience supporting Ubuntu in IT Infrastructure function.
· Must have knowledge of PC hardware architecture
· Good trouble shooting skills and being able to mentor Linux specialists and handle Escalated calls.
· Musk have experience on open source tools like Github, SaltStack Chef etc
· Must have good scripting knowledge
· Must have comprehensive and expert knowledge of Linux based solution architecture and its hardware / software products.
· A solid understanding of TCP/IP, DNS, DHCP and other network fundamentals
· Experience in Scripting languages like Shell Script, Perl
· Proven Customer Service skills
· Good written and oral communication
Technical skills (Nice to have) :
§ Awareness of latest technologies and trends
§ Knowledge of agile methodologies
§ Must have the ability to identify and instill industry best practices.
§ Proven Customer Service skills
§ Excellent written and oral communication
Skills Required:
· Create deep client impact
· Execution excellence
· Client management
Job Description – Infrastructure – Technology Analyst
Looking for passionate individual for a Infrastructure – Technology Analyst
Relevant Experience – 5 plus years
The role is expected to carry out following function/activities as part of this job.
· Provides expert judgment and analysis for the design, development and implementation of desktop systems.
· Analyzes requirements to ensure the system meets performance needs.
· Ensures that all systems are working at optimal levels and offers support to application development team regarding new technologies and system requirements.
· Maintains, repairs, and troubleshoots desktop hardware and software packages.
· Assists with desktop/laptop images including updates, patches and performance/process enhancements.
· Has the ability to script, test and deploy automated desktop solutions.
· Provide level2/3 desktop/ laptop break-fix support
· Responsible for writing documentation to describe existing and new environments, technologies and enhancements.
· Assists with the testing and selection of non-server computing hardware to be used within the enterprise.
· Assists with the design and maintenance of new images for desktops.
· Works with outside vendors as requested for incident resolution and to stay current on technology suitable for client environment (i.e. software, desktop images, and hardware).
· Assists with writing, testing, and installing packages for software upgrades/patches.
· Serves as a top tier desktop support.
· Work with offshore teams