Beschreibung
Role : SAN Storage AdministratorStart date : ASAP
Duration : 6 months
Location : Dusseldorf ( Remote work will be given until the current situation is settled but should be open for travel )
Language : English only
Tasks
• SAN Performance, Health and Standard Monitoring
• Configure monitoring system, adjust threshold and maintain monitoring scripts for Storage monitoring management
• Individual software development for additional shell & batch programming for individual functions.
• Administer and perform SAN Change & Problem management activities.
• Check and upgrade firmware for SAN Firmware components
• Software development for ‘Storage Dashboard’
• Create and Maintain technical documentation
• First point of escalation for all technical and process issues.
• Provide technical subject matter expertise wherever required
• Ensure proper communication and quick resolution as a crisis manager.
• Timely escalation to management
• Plan and schedule Changes coordinating with different stakeholders.
• Perform Service Requests based on Standard Operating Procedures
• Service incidents and queries within the agreed service levels
• Perform RCA for Major Incidents related to his / her tower
• Work on the service improvement programs.
• Training of new team members.
• Work with project teams for activities such as new server build, OS upgrades, migrations etc
Skills
• Sound knowledge of SAN and brocade switches
• Sound knowledge of Brocade BNA
• Knowledge on IBM TPC
• Knowledge of content management solutions like IBM FileNet IS, SAP Content Server
• Familiarity and hands-on experience with SAN storage management product, Storage Navigator,Netapp management, EMC power-path, HDLM, OS Native Multipath etc.
• Knowledge of Archivlink interfaces
• Strong interest for data protection (BDSG, EU-DSGVO), in-depth knowledge desirable
• Good to very good knowledge of Server OS (Linux and Windows)
• Understanding of database structure (SQL, Oracle, PLSQL...)
• Script know-how (C#/Perl/Korn Shell, Powershell, Python or similar)
• Language: English, German (beneficial)
• ITIL Awareness
• Excellent written and oral communication skills.