Beschreibung
• Experienced in managing and executing complete transition of 24x7 availability Application and Maintenance Service Projects until stabilization till Client acceptance• Understands how to create a Transition Plan
• Strong Customer communication skills and Proactive approach
• Excellent German Speaking skills
• Deadline conscious
• Experience in working with Customer Transition Manager to resolve all issues, questions and disputes
• Excellent Team Management Skills
• Excellent Risk Management Skills
• Experience in developing disaster recovery plan for immediate restoration of services
• Manage Escalations
• Stakeholder Management
• Experience in Transition Process, Tools and Reporting