Beschreibung
Responsibilities and Duties• Lead the team working on OSS Application
• Interacts with key customer contacts and decision makers to consult on customer objectives
• Establish credibility and demonstrate technical leadership to the customer.
• Create project plans and ensure that they are followed
• Identify project risks and create plans to mitigate them
• Understand the SLA and KPI measures agreed with customer and make sure all the targets are met
• As required, provide timely communication to TechMahindra higher management
• Monitor the availability, performance and throughput of supported IT applications.
• Manage quality assurance programs.
Essential Skills:
• 10- 20 years of IT experience in OSS domain
• Resource, competency and conflict management
• Good understanding of the Telco product portfolio and OSS principles, processes, technology and application engineering.
• Sound knowledge of Telecom networking and telecommunication technologies.
• Good knowledge of Business models, Operating models and Business strategies
• Good program mgmt. and presentation skills - costing , budgeting , P&L , Risk models, Project roadmap, WBS and other details.
• Client and delivery management
• Strategic planning
• Quality Management
German Speaker