Beschreibung
For our client we are searching for a Project Lead "Automated Exchange of Defect Tickets" (m/f)Manage the implementation of the automated exchange of defect tickets between the
various Customer Defect Management System and our client`s Defect Management
System (RTC).
Your tasks:
- Define the mapping in between customer database fields and the RTC fields.
- Manage the collaboration with the IT team which implements the exchange tools based
on the tool Agosense, Client customer project teams, Customer and RTC-Team
- Define and Perform the acceptance tests based on typical use cases together with the
customer, IT team and our client`s customer project teams.
- Define and track the timeline based on project priorities, technical dependencies and
team availability.
- Manage the customer communication.
- Ensure availability of the needed licenses for Agosense.
- Prepare training materials and explain to the engineering team about exchanged fields,
status, time of the day updates.
Qualification profile:
- Project management, including steering of multiple teams (IT, Customer, our client`s
customer project teams, …)
- Basic understanding of network terms, like VPN, ENX, …
- Experience with defect management processes across companies (Customer, our client,
supplier)
- Experience in the software project management.
- Defect tracking systems experience.
For a full breakdown of the project details and position deliverables please send the latest version of your CV to us. Reference :J099321 Duration :6 months Location : Near Stuttgart Languages : German, Englisch emagine GmbH Morgan-Guy, Sasha T : F :