Beschreibung
Desktop Support, 2nd Line, German Speaking, Windows, Frankfurt, Desktop Support, 2nd Line, German Speaking, Windows, Frankfurt
An URGENT contract has arisen for a German speaking 2nd Line Service Desk Support Engineer/Desktop Support Engineer to join a Global market leading organisation.
The successful 2nd line Desktop Support Analyst/Desktop Support Engineer will need to have excellent communication skills as you will provide effective support to the company and speak both English and German.
- Windows XP, 7, (building/configuring, installing, setting up and administering Windows 7 computers in a network environment).
- Active Directory/Microsoft Exchange 2010.
- MS Office 2010, most notably Outlook 2010.
- PST's and Email Archiving.
- Blackberry Desktop Server Management.
- Hardware setup (laptops, desktops, IPads, tablets, Blackberries, IPhones, Androids).
- Citrix.
- Familiarisation with infrastructure cabling and patching.
- Basic networking including wireless.
- Audio Visual Systems, Video Conferencing and Audio Conference Bridges
Duties for the 2nd Line Service Desk Support Engineer/Desktop Support Engineer:
- Providing face to face support as well as over the telephone and email.
- Remotely, troubleshooting Windows PC hardware and software faults.
- Administering network user rights and permissions.
- Citrix knowledge including Management Console.
- Monitor and report licence status for all IT equipment.
- Supporting MS Office 2010, Exchange 2007 and Active Directory.
- Install, set up and administer Windows 7 computers in a network environment as well as providing network support and administration.
- Advising on personal devices and their use in the office
- LAW/WAN Support
- Global remote support
This is an URGENT Contract to start IMMEDIATELY so please send me your CV
Desktop Support, 2nd Line, German Speaking, Windows, Frankfurt, Desktop Support, 2nd Line, German Speaking, Windows, Frankfurt