Beschreibung
We are currently recrutiing for a AV Media Technician for our clients in Frankfurt -The tasks include repairing faults and assistance with the installation and operation of created by PC applications with international customers via telephone. Use the applications to AV hardware products either via serial (RS-232) or network (TCP / IP) interfaces for controlling the AV devices, such. As switch, projectors, displays and DVDs, or third-party configured be ..
They accompany customers through the installation process and working with the software. In addition, you resolve any problems with the software and the communication and use of AV hardware.
These applications can AV hardware products either via serial (RS-232) or network (TCP / IP) interfaces for controlling the AV devices, such. As switches, projectors, displays and DVDs, or third-party configured be.
You repay the Senior Software Engineers report and discuss with them the problems.
Core Competencies:
- Sound knowledge of Microsoft Windows OS (registry, DLLs, accounts, etc.)
- Good knowledge of practical networking (TCP / IP, Ethernet, subnet masks for IP addresses, router, NAT, gateway)
- Good oral and written communication skills in English
- educational level Fachoberschule
- Basic knowledge of HTML, JavaScript and XML
- Basic knowledge of communication protocols such. B. RS-232 / RS-422 / Infrared
- Knowledge of the integration of AV systems are preferred
Personal Skills:
You will be able to explain technical issues and process understandable to anyone over the phone. In addition, you can correct errors in a complex system methodically.
The company provides:
- Extensive training programs
- cooperation in professional teams
- Top content
- And more