Beschreibung
I am currently looking for an IT Support Service Technician for a 12 Month contract based in Walldorf (Baden-Württemberg), Freiberg (am Neckar) and Potsdam (near Berlin) to start ASAP.
Must be fluent in both German & English (written & Spoken)
Key Requirements
- Well-structured way of working and troubleshooting/problem solving ability
- Accredited education in Information Technologies, qualified IT Specialist or equal
- Basic experience of Logistic and Repair (eg Hardware Replacement)
- Working experiences in IT support for current Microsoft, Apple and Android hardware and operating systems
- Good knowledge in ticket systems and Support processes
IT Technical skills
- Device operations and maintenance of Desktop PCs, Notebooks
- Smartphones (iPhone, Windows, Android), Tablets, Monitors IT Support,
- 2nd Level Office/Mobile Support
- Server Hands on, Server Backup, Demo/Meeting/Training Rooms, Video Conferring, VIP, Beamer, Printer Services
- PC Imaging & Installation procedures, Provisioning and Retirement including Reuse, Rent, and Event IT Support
- Good Working Experience with current Microsoft Technology and current Standard Office Applications (actually
- Win 8 and Win 10 environment and Apple Technologies (current MAC OS/IOS)
- Network Hands on, Network Technologies & Administration (AD/DNS/WINS) for WAN/LAN/WLAN
Soft Skills
- High customer and service orientation
- Strong team player
- Strong motivation and willingness to learn and perform
- Autonomous & proactive working behavior
- Friendly and confident manner