Senior Consultant / Business Analyst (m/f) Digital Heating Strategy

Essen  ‐ Vor Ort
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Beschreibung

Tätigkeitenbeschreibung
We are looking for a Senior Consultant / Business Analyst (m/f) Digital Heating Strategy for our client in Essen from 01.11.2018.

Overall purpose of job
„We are passionate about delivering sustainable and profitable growth. We are obsessed
about delivering best in class, human centric, digitally focused products. Heating is the core of
people’s home – we integrate Heating into the “energy home of the future” and connect with the other B2C solutions (PV, E-Mobility, HEMS) and the wider energy system. We guarantee customeroriented solutions and advice independent of suppliers based on best suitable technologies – we combine heating equipment, technical services and energy sales into unique propositions. We offer a consistent (digital) customer experience and an aligned end-to-end customer journey across all channels (e.g. online, call centre, point of sale, direct sales).“

Objectives: Digital Heating Strategy and Implementation Roadmap 2019

Situation:
Heating domain drives digital performance projects in strong cooperation with the digital team
We have multiple stakeholders globally and a very deep dive performance focus based on the channel performance.
We have seen promising results in the already established actions but to reach the regions’ business targets we have to speed up the process and performance.
Establishing online (sales) channels is one of the global domains lighthouse projects in the Regions DE, UK and RO. The regional projects are supported by FTEs and/or budget and performing on different levels. These projects could be a key performance driver for the upcoming commercial success. It should be considered whether these activities could be supported with a budget from innovation (Capex), digital or/and marketing. In this context it is also relevant to have the upcoming Future Energy Home Project in mind but on the other hand make sure that the commercial needs in the meantime are boosted accordingly.

Task:
The project should provide a clear strategy about the digital performance activities in 2019 to fulfil the commercial targets.
Define a clear overview of the workflow on 3 levels; Global, Global/Regional and Regional with role and responsibilities of relevant stakeholders.
UK should be used as a blueprint to highlight what the digital performance orchestration should deliver as an impact, based on user cases / scenarios for 3 different kinds of situations.
A clear defined measurement (tracking) method should measure the commercial success of the established actions.

Formal education / professional experience required for job
Significant experience in required space
Excellent written and oral presentation skills with the ability to communicate clearly and concisely to internal and external stakeholders
Fluent in English, more languages helpful (e.g. German, Italian, Romanian)


Fähigkeiten (Must have)
Business Analyst, Englisch, Senior Consultant
Start
01.11.2018
Dauer
2MM
Von
provativ GmbH
SIPJOB-ID:
6424
Eingestellt
25.10.2018
Projekt-ID:
1655777
Vertragsart
Freiberuflich
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