Beschreibung
Tätigkeit:
Laufzeit : 7 Monate
Incident Management:
Resolve single- and cross technology incidents independently.
Work with team members to resolve unusually complex or cross technology incidents.
Escalation Management:
Work with others to help manage escalations through customer mid management level.
Problem Management:
Proactively and reactively look or solutions to prevent problems from occurring in team/technology area.
Change Management/ Implementation:
Independently review, implement, and verify changes/solutions of high complexity and risk to meet customer infrastructure needs.
May participate in a Change Advisory Board.
Own move to production responsibly (create maintain Ops Guide/Manual and troubleshooting guides, handover to bare metal run)
Operations Maintenance:
Perform maintenance for backend infrastructure (e.g. AV, Monitoring, Reporting, etc.)
Patch and Security:
Analyze patches for compatibility with the infrastructure environment.
Develop, implement and maintain automated patch procedures.
Configuration Management:
Ensure Configuration Management Database (CMDB) entries are complete and accurate.
Solution Design:
Apply common solutions to meet highly complex customer infrastructure needs
Quality:
Provide continual Improvement recommendations for direct responsibility area (process improvement, technical standard updates, automation, etc).
Project Management:
Participate and propose projects across technology, customers and/or end users areas, including transformation.
Complexity:
Technology area
Windows Server 2003 – 2016 (Administration; Server Configuration; Hardening;
LVL 3 Trouble Shooting; Imaging (MDT); Scripting; AD; DFS; WSUS)
Windows Cluster (File und SQL)
SCOM (Administration; Configuration; Trouble Shooting)
SQL (Administration; Server Configuration; Hardening; Trouble Shooting; Reporting
Services; Clustering)
Powershell
Check_MK
ESX skills (of advantage)
Veeam (of advantage)
Operational policies/standards
Strategic policies/standards for team and technology area
Sonstiges
Es handelt sich um eine Fulltime-Anfrage
Beginn
ASAP
Laufzeit / Ende:
7 Monate
Ort
München, Friedrichshafen oder Ulm
Zahlungsziel:
30 Tage
Ich freue mich auf Ihre Rückmeldung unter a.bertram[at]mediatys.de
Weitere IT Jobs finden Sie unter: https://www.mediatys.com/stellenangebote/it-jobs
Viele Grüße
Alexander Bertram
https://www.mediatys.com/